Monday, May 16, 2016

Introduction to The Responsibility Process

I gave a talk about Christopher Avery's Responsibility Process today in Agile Finland's Helsinki Coaching Circle.


Once again thanks for all attendees for the opportunity to gather and clarify my thoughts, get some practice talking, and always for the laughs. :)

Friday, July 3, 2015

The double diamond process

A nifty depiction of a design process is the double diamond. I have found it useful for clarifying the intent of product development activities, and the purpose of various design tools. The process was originally developed in 2005 by The Design Council in UK (sources one and two), but many design companies have their own version of it (examples one, twothree, and four).

Tuesday, April 7, 2015

Process Design Game

Last year I designed a simple design game for co-designing business processes and/or use cases. Since it has been used commercially in at least two companies, I decided to publish it under Creative Commons just to avoid any confusion with copyrights.





















Sunday, February 15, 2015

User experience in B2B - meh

The other week I was discussing the all-too-common difficulty of selling user experience design to executives and bigger companies in general. Startups seem to get the importance of user experience, and certainly companies whose customers are consumers. But why is this so difficult for big companies who are in B2B biz?

Friday, January 30, 2015

Definition of "high-level"

high-level

[hahy-lev-uh l]

adjective, adverb
  1. A management speak qualifier that removes the demand to be fact-based, coherent and cosmologically feasible from the following presentation, concept or idea.
  2. Warning flag for implementors and other people connected to the real world, such as engineers and customer service personnel.
  3. Indication of abstraction that is just a little bit too high
  4. A warning sign for imminent constraint-free hand-waving and concepting

Update Feb 6th 2015:


Monday, December 1, 2014

Management void

Too many companies are in trouble because no one is managing them. In the scope of this blog entry, management means managing work so that it works, and looking after the organization so that it is functional (and I really don’t care to get into the difference between management and leadership, or their various different flavours).

Saturday, February 15, 2014

Function of design in new business development

Yet another take on using user-centered design methods in not only software but product and business development in general. The examples are mostly the same as in my previous talks, but the angle is different, and combines Customer Development / Business-Model Generation / Lean Startup as done by Marko Taipale with User-Centered Design.

This talk was in Estonia at Agile Saturday X.